Reference

dewakoin 99 Privacy Policy for Your Account

dewakoin 99 Privacy Policy explains what we collect when you create an account, verify your phone, access the lobby from a mobile device, or use DANA and QRIS.

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PRIVACY SUPPORT

Get Policy Help Near Your Wallet

A privacy question should not disappear inside a general payment conversation. Use the account support route when you need to ask about a DANA receipt, QRIS reference, phone verification record, cookie setting or device access. Tell us the account email or phone number linked to your profile, but do not send a password or wallet PIN. We can then locate the relevant record and explain the next step.

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Account privacy request

Send a request through your signed-in account support path with the subject, account identifier and change you seek. We confirm identity before discussing personal records.

Wallet record question

For DANA, OVO, GoPay or QRIS references, include the transaction date and reference code. We use those details to locate status records without asking for wallet credentials.

Access concern

If a new phone or browser triggers an access check, contact support from the account route. We can explain the verification step and review the device signal involved.

DATA PRACTICES

Cookies, Devices and Account Security

We handle privacy through practical account controls rather than vague promises. A phone check connects you to the correct account, while device and browser signals help us spot unusual sign-ins.

Account data

We may hold your account contact details, phone verification result and access history so we can connect the right person to the right account and respond to privacy requests.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create reference and status records. We use them to reconcile account events, not to collect wallet passwords.

Cookies

Session cookies can keep your account connected while you move from the lobby to support. Browser settings can remove them, although you may need to verify access again.

Device security

A change of phone, browser or network may lead to an additional account check. We use the signal to protect access and explain the check when you contact us.

Retention

We keep personal records only for the period needed for account operation, payment reconciliation, security work, dispute handling or a legal duty that applies where local law permits.

Changes and contact

Ask for access, correction or deletion through account support. Include your account identifier and request detail; we verify ownership before changing or disclosing personal data.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers address the account questions we hear most often before someone opens an account. They cover wallet references, cookies, mobile access, corrections and deletion requests. If your situation involves a specific DANA, QRIS or phone verification record, use the account support path so we can check the correct record without exposing private credentials.

The Privacy Policy covers account details, phone verification, device signals, cookies, payment references, support messages, security checks and retention. It explains how we use those records for account access and related requests.

Yes. When you use DANA or QRIS, we may retain a transaction reference, date, amount and status needed to match the event to your account. We do not request your wallet PIN.

A phone or browser check helps connect access to the correct account and identify unusual sign-in activity. A new device can trigger another verification step before account details are shown.

Yes. Contact us through signed-in account support with your account identifier and ask for the personal records connected to you. We verify ownership before discussing or releasing account data.

Send the requested correction through account support and describe the field that needs changing. We check your identity, compare the account record, and tell you whether the change can be made.

You can ask for deletion through account support. Some records may need to remain for payment reconciliation, security, dispute handling or a legal duty where local law permits.

No. The same Privacy Policy applies on a mobile browser or computer. Mobile access may create device, browser and session records, and a phone change can require additional account verification.

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